Reply within 24 hours on working days
We review object, scope and availability quickly and answer with a realistic assessment.

HOTEL CLEANING & HOUSEKEEPING SERVICES
Operational relief for guest-ready rooms, apartments and visible public areas.
The service is planned by object, standard and timing. We support housekeeping, room cleaning, apartment turnover, public area cleaning, linen coordination, supervisor checks and peak support in Cologne.
SERVICE OVERVIEW

Laundry points, trolleys, stock and consumables coordinated around the agreed hotel workflow.
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Checkout rooms, stayover, beds, bathrooms and room status feedback by agreement.
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Guest-ready handovers for serviced apartments, aparthotels and boarding houses.
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Lobby, corridors, guest WCs and visible areas kept calm, discreet and representative.
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Room windows, glass doors and visible glass surfaces. Scope, safe access and frequency are clarified before a quote.
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Structured room status, quality checks, defect notes and short operator feedback.
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Additional support around Cologne trade fair weeks, high occupancy and tight turnovers.
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Short-notice prioritisation when staff gaps, sickness or no-shows affect arrival days.
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Operational relief around arrivals, communication and front-desk pressure by agreement.
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Intensive cleaning after renovation, before season start or after heavy use.
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Final cleaning, setup checks and readiness support before opening or reopening.
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Regular support for housekeeping, room status, linen logic and recurring standards.
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INTENTIONALLY FOCUSED
If a handover detail does not fit, we adjust and document the correction by agreement.
WHAT WE CLARIFY BEFORE START
Hotel, aparthotel, serviced apartment, boarding house or operator portfolio.
Scope, categories, surfaces, guest flow and turnover frequency.
Check-in, handover window, weekends, trade fairs and access limitations.
Room status, defects, photo status or handover notes by agreement.
HOTEL SERVICE COLOGNE OPERATIONS SYSTEM
Strong service support is not only sold by hours. It creates operational certainty through first review, clear communication, documented standards and quality feedback on site.
We clarify property, rooms or units, timing, start date and service level so you receive a realistic assessment quickly.
One visible contact keeps coordination, changes and feedback together instead of losing details in daily operations.
Checklists, room setup, material logic, access and priorities are defined before the first service.
Supervisor checks, photo status, defect notes and short feedback make quality easier to manage.
Planning for Gamescom, Anuga, carnival, weekends and high occupancy.
Roles, object access, house standard and feedback are agreed before service.
Short routes in Cologne, Deutz, Innenstadt, Hürth, Frechen, Pulheim and nearby areas.
Status, defects, missing materials and special cases are reported clearly.
QUALITY EVIDENCE
Clear checkpoints, status logic and feedback make the agreed standard visible before handover.
SERVICE START
You send the property type, location, rooms or units, required service and desired start window.
We review scope, access, standards, laundry logic, timing and realistic operational feasibility.
Tasks, priorities, feedback format and quality checks are agreed before the first service starts.
The service starts by agreement, with clear handover logic and visible responsibility.
Room status, defect notes, photo status or handover feedback can be integrated where useful.
PROPERTY CHECK COLOGNE
Tamuna Lomsadze comes by, walks through one departure room with you and times it. Not as a demonstration, but so that you hold a real figure in minutes for your own property.
The property note stays with you — even if no cooperation follows. You can use it for your own calculation.
The property check is free of charge and without obligation. The work itself is calculated at regular rates: room cleaning from 17 € per room, apartment turnover from 45 € per unit — each net, excluding VAT and depending on the property.
Briefly by WhatsApp, phone or the form. We suggest two slots that fit into your day.
Together with your executive housekeeper or property manager: one departure room and one point in the public area.
Within two working days: a checklist for your house, measured minutes per room, the workflow and a price range.
YOUR ADVANTAGE AS A CLIENT
As a Hotel Service Köln client, you automatically gain access to NovaHaus Köln and BetriebsIT. We coordinate your additional needs, with prioritised assessment for urgent requests and possible existing-client terms by agreement.


PROPERTY, ROOMS & REFURBISHMENT
Property-related support when work beyond day-to-day hotel operations is required.


DIGITAL OPERATIONS & IT
Digital and technical support for a visible, organised and securely run hotel operation.
The responsible service area reviews and quotes the additional work separately. Availability, response time, delivery and price are confirmed before work starts; immediate deployment is not guaranteed.