Hotel room in Cologne before and after the guest-ready quality check

Checkout state

PREMIUM HOSPITALITY SUPPORT FOR COLOGNE

Premium hospitality support in Cologne

Housekeeping, room cleaning and apartment turnover for hotels, aparthotels and serviced apartments.Housekeeping & apartment turnover for hotels in Cologne.

Personally coordinated, discreetly delivered and focused on guest-ready rooms before check-in. So rooms are ready on time, cleanliness issues stay visible early and your operation remains stable during high occupancy, trade fairs or staff gaps.Personally coordinated for guest-ready rooms before check-in.

Hotels & apartmentsSupervisor checks availableCologne & nearby areaResponse within 24h on working daysRegular support by agreement
Tamuna LomsadzeTrained hotel professional & contactfrom €17 / roomnet plus VAT · object-dependent

NON-BINDING COST ORIENTATION

A first cost range for your assignment.

Choose the service, scope and frequency. Services with a published starting price receive a net orientation. Window cleaning is calculated after a property review.

1 — Service
2 — Rooms per assignment

Enter departure and stayover rooms together as an approximate assignment volume.

3 — Frequency

Plannable assignments on an agreed schedule.

ORIENTATION FOR ONE ASSIGNMENT

Non-binding orientation · not a quote

€340–€527

340 to 527 euros. 20 rooms. Regular.

net, excl. VAT · from €17 per room · 20 rooms · Regular

ServiceHousekeeping & room cleaning
Scope20 rooms
FrequencyRegular

How the orientation is formed

Starting point: €17 × 20 rooms = €340. The example adds a 55% planning buffer for the selected frequency. This is a calculator assumption, not a measured market range or price cap; the quote may differ.

Within the selected service scope

  • Cleaning to the agreed room standard
  • Bathroom, bed and visible surfaces
  • Status or defect feedback by agreement

Before a reliable quote, we clarify

house standard, condition on departure, linen point, access and depth of checking.

The final price follows the property review and the agreed service scope.

Request an assessment
Tamuna Lomsadze, hospitality specialist and owner of Hotel Service Cologne
Hospitality specialist & ownerTamuna Lomsadze
Hotel Service Cologne

HOSPITALITY KNOW-HOW

Hotel service from real hospitality experience.

Hotel Service Cologne is personally coordinated and focused on object-specific housekeeping, turnover and quality feedback for hospitality operators.

Tamuna brings practical hotel experience into the service review: housekeeping, reception, handovers, guest contact, changing teams and the small quality moments guests notice immediately.

Hospitalitytrained in hotel operations
5 yearspractical hotel experience
Owner-ledvisible responsibility
Network inputreal hotel pain points reviewed
We plan hotel service from the reality of hotel operations.The strongest support points are stable processes, better communication and visibly controlled quality.

SERVICES

Support that fits hospitality operations.

Hotel cleaning

Frisch vorbereitetes Hotelzimmer für Housekeeping und Zimmerreinigung in Köln

Rooms, bathrooms, visible guest areas and handover readiness for hotels in Cologne.

Learn more

Housekeeping

Hotelzimmer wird vor Check-in professionell für Housekeeping Köln vorbereitet

Checkout rooms, stayover, beds, bathrooms and room status feedback by agreement.

Learn more

Apartment turnover

Serviced Apartment Turnover mit frischen Handtüchern, Checkliste und Keycard

Guest-ready handovers for serviced apartments, aparthotels and boarding houses.

Learn more

Public areas

Gepflegte Hotellobby als Public-Area-Reinigung für einen ruhigen ersten Eindruck

Lobby, corridors, guest WCs and visible areas kept calm, discreet and representative.

Learn more

Window cleaning

Professionelle Fensterreinigung in einem Kölner Hotelzimmer mit Abzieher und Mikrofasertuch

Room windows, glass doors and visible glass surfaces. Scope, safe access and frequency are clarified before a quote.

Request assessment

Supervisor checks

Qualitätskontrolle im Hotelzimmer vor Übergabe an den nächsten Gast

Structured room status, quality checks, defect notes and short operator feedback.

Learn more

Trade fairs & peaks

Messe Hotelservice in Köln mit zusätzlicher Wäsche und Lobby-Support bei hoher Auslastung

Additional support around Cologne trade fair weeks, high occupancy and tight turnovers.

Learn more

Housekeeping cover

Housekeeping Notfallvertretung bei Personalausfall mit organisiertem Etagenwagen

Short-notice prioritisation when staff gaps, sickness or no-shows affect arrival days.

Learn more

QUALITY & CONTROL

Checks before handover, not only after a complaint.

For hotels and apartment operators, the question is not only whether cleaning happened. The decisive point is whether rooms, public areas or units can be checked, reported and released for the next guest.

Structured quality control

Object standard, bathroom, bed, materials and special points are clarified before service starts.

Photo status

On request, handovers, defects or missing items are documented objectively and without unnecessary guest data.

Checks before handover

Rooms, units or public areas are checked before guests or operators need to react.

Operator overview

Room status, handover note and defect feedback make priorities clear for the operator.

Owner-led hotel service with structured quality control and clean operator feedback.

View supervisor checks
Structured hotel service quality check with checklist and clean handover
Room statusCleaning statusDefect noteHandover feedbackOperator overview

HOTEL SERVICE COLOGNE OPERATIONS SYSTEM

More than cleaning: a controllable workflow for hospitality operators.

Strong service support is not only sold by hours. It creates operational certainty through first review, clear communication, documented standards and quality feedback on site.

01

Fast first review

We clarify property, rooms or units, timing, start date and service level so you receive a realistic assessment quickly.

02

Clear communication

One visible contact keeps coordination, changes and feedback together instead of losing details in daily operations.

03

Standards before service

Checklists, room setup, material logic, access and priorities are defined before the first service.

04

Control & feedback

Supervisor checks, photo status, defect notes and short feedback make quality easier to manage.

Trade fairs & peaks

Planning for Gamescom, Anuga, carnival, weekends and high occupancy.

Clear briefing

Roles, object access, house standard and feedback are agreed before service.

Cologne focus

Short routes in Cologne, Deutz, Innenstadt, Hürth, Frechen, Pulheim and nearby areas.

Clean handovers

Status, defects, missing materials and special cases are reported clearly.

QUALITY EVIDENCE

Quality you can follow step by step.

Clear checkpoints, status logic and feedback make the agreed standard visible before handover.

Structured checklistsObject standard, room setup, bathroom, bed, public area, linen and special points are defined before service.
Room & cleaning statusFinished, open, cleaned, checked, defect, missing item or rework can be reported clearly.
Checks before handoverSupervisor checks or spot checks review critical points before guests or operators react.
Defect notePhoto status and notes stay objective, object-related and free of unnecessary guest data.
Quality feedbackA short feedback summary can bundle completed tasks, open issues and priorities for operators.

PRICING & ORIENTATION

Object-specific pricing instead of a careless flat promise.

Pricing depends on property type, rooms or units, standard, timing, laundry logic, control depth and frequency.

Initial property checkfree & non-binding

Scope, access and timing reviewed before a separate quote for the work.

Housekeeping / room cleaningfrom €17 / room

Net, excluding VAT. Depends on standard, timing, linen and frequency.

Apartment turnoverfrom €45 / unit

Net, excluding VAT. Depends on unit size, handover window, linen and supplies.

Window cleaningafter property review

Glass area, interior/exterior sides, frames, height and safe access determine the quote.

WHAT WE HANDLE

Clear services for hotels and apartments in Cologne.

  • Hotel cleaning, housekeeping and room cleaning in Cologne.
  • Checkout rooms, stayover, bed service and bathroom care.
  • Apartment turnover, interim cleaning and guest-ready handovers.
  • Public areas, lobby, corridors, guest WCs and representative spaces.
  • Linen coordination, consumables and storage coordination.
  • Supervisor checks, photo status, defect notes and operator feedback.

INTENTIONALLY FOCUSED

So offer and expectation stay aligned.

  • No breakfast service or kitchen assistance as core service.
  • No private household cleaning.
  • No technical repairs without a qualified specialist company.
  • No anonymous staffing without clear responsibility.

If a handover detail does not fit, we adjust and document the correction by agreement.

FREQUENTLY ASKED QUESTIONS

We support hotels, aparthotels, serviced apartments and professional operators with housekeeping, room cleaning, apartment turnover, public areas, window cleaning, linen coordination and quality checks. Reception support, deep cleaning, pre-opening, peak support and cover are agreed according to the task, access and availability. We do not provide private household cleaning or hotel bookings.

PROPERTY CHECK COLOGNE

30 minutes in your house. After that you know what your floor really costs.

Tamuna Lomsadze comes by, walks through one departure room with you and times it. Not as a demonstration, but so that you hold a real figure in minutes for your own property.

  • A checklist matched to your house: room set-up, bathroom standard, bed service, linen points, consumables, depth of checking.
  • The measured minutes per departure room in your property.
  • Access, key handling, linen and material flow as a documented workflow.
  • A price range by agreement, depending on the property.

The property note stays with you — even if no cooperation follows. You can use it for your own calculation.

The property check is free of charge and without obligation. The work itself is calculated at regular rates: room cleaning from 17 € per room, apartment turnover from 45 € per unit — each net, excluding VAT and depending on the property.

  1. 01

    Agree a time

    Briefly by WhatsApp, phone or the form. We suggest two slots that fit into your day.

  2. 02

    30 minutes on site

    Together with your executive housekeeper or property manager: one departure room and one point in the public area.

  3. 03

    Property note by e-mail

    Within two working days: a checklist for your house, measured minutes per room, the workflow and a price range.

Hotel Service Köln Additional support for existing clients

YOUR ADVANTAGE AS A CLIENT

More support for your hotel.Beyond housekeeping, too.

As a Hotel Service Köln client, you automatically gain access to NovaHaus Köln and BetriebsIT. We coordinate your additional needs, with prioritised assessment for urgent requests and possible existing-client terms by agreement.

PROPERTY, ROOMS & REFURBISHMENT

NovaHaus Köln

Property-related support when work beyond day-to-day hotel operations is required.

  • Caretaking & property support
  • Building & routine cleaning
  • Window & glass cleaning
  • Clearance
  • Strip-out & dismantling
  • Refurbishment & drywall
  • Bathroom & WC upgrades
  • Builders' & final cleaning
View NovaHaus Köln

DIGITAL OPERATIONS & IT

BetriebsIT

Digital and technical support for a visible, organised and securely run hotel operation.

  • Website & Google
  • CRM & enquiries
  • Microsoft 365
  • Computers & networks
  • Cloud & collaboration
  • IT security & backup
  • IT support & care
  • Automation & business apps
View BetriebsIT
One contact routeHotel Service assesses the need first.
Prioritised reviewEspecially for time-sensitive additional needs.
Existing-client termsDepending on scope, effort and availability.
Report an additional need

The responsible service area reviews and quotes the additional work separately. Availability, response time, delivery and price are confirmed before work starts; immediate deployment is not guaranteed.